How Our Privacy Policy Applies
Our Privacy Policy sets out what we collect when you create an account, verify your phone, sign in, contact support or use a wallet route. We may handle account identifiers, login timestamps, device details, support messages and transaction references needed to check DANA, OVO, GoPay, QRIS,
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bank transfer or virtual account status. We use these records to provide account access, investigate mismatched receipts, protect the cashier path and meet requests required by applicable rules. Access and eligibility depends on local law. We do not ask you to send payment passwords through support
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chat. If a bank rail such as BCA, BRI, Mandiri or BNI appears in a receipt, we use the reference for status checking rather than treating it as a general profile detail.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.